SNEED-JET® ST-300 Black

We have purchased 13 of your Titan series printer/coders. These units replaced a rubber stamp crash printing system. With the exception of one bad cable out of the 13 units, they have worked flawlessly. The quality of the printing is far superior to the rubber stamp system. Our machines are 1945 era packet filling machines. We needed to fabricate custom mounting brackets for mounting the print head to our machines. Everything else was ready to go from what we received with our purchase. If a company needs a quality printing/coding system I would highly recommend the Sneed Titan unit, for the quality of printing and the easy-to-use programing.

I'm extremely frustrated with SNEED cartridges. Two of ours stopped working after only 8-10 months of use, well within their expected lifespan. They either dried out completely or barely printed, despite still having plenty of ink 80-90% each.

We contacted support about the first two cartridges, and they instructed us to pay for shipping to send them for repair, only to inform us they couldn't do anything. To avoid halting our production, we purchased a third cartridge before receiving their non-solution. Now, we're offered a mere 25% credit on a future purchase, which is useless, as we won't be buying from SNEED again. We explicitly requested a refund for the value of that credit for our recent purchase, and communication ceased.

The lack of transparency, combined with product failures and poor customer support, is incredibly disappointing.

One cartridge is great, the second is sporadic.

Over all the ink works great and is quick drying. We used this ink prior in our first production run and encountered some issues with the physical printer, but the sneed customer service rep was great at helping us trouble shoot. Would highly recommend!

We have used the printer on several hundred containers with out any issues at all.
This printer was very easy to use, with very detailed instructions.