Credit Card Surcharge

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Credit Card Surcharge

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Product Reviews

Customer Reviews

Based on 7 reviews
14%
(1)
0%
(0)
14%
(1)
14%
(1)
57%
(4)
B
Brian Grothaus

Credit Card Surcharge

A
Anthony Vadlez

Credit Card Surcharge

S
Scott Mollenkopf
I am still Figuring Out the Glitches.

How do I feel about my purchase? Upon arrival, the battery was not charging, so I had to contact customer service to replace it. I also realized I needed an additional add-on plate and white ink to label my jars; the plate was dented, but I overlooked it, and the white ink smuggles easily, unlike the black ink. It's been more problems than expected. (Also, not a fan of the credit surcharge.)

W
William Wood
Credit card fee

We understand the reasoning behind the credit card fee but the way you have implemented it is easy on you and hard on the customer. Having to reach out directly would, set up a process on our own to order a ink cartride would cost more money in time than the surcharge. You should have just adjusted the price with the surcharge included or given an easy way to pay via ACH, Paypal, Zelle or PO /TERMS when placing an order on the web. As business people we are going to do what is most cost effective and efficient.

a
andrew rozek
Credit card surcharge

Is there another option to pay to avoid the surcharge?

Hi Andrew - absolutely! You can contact our sales team to arrange payment by check or wire transfer as an alternative. You can reach them via phone or email:

833-926-3464 x1 or sales@sneedcoding.com

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Product Description

We impose a surcharge of 2.15% + $0.30 on credit card transactions to cover the cost of processing a credit card. The surcharge is not greater than our cost of acceptance. To avoid this surcharge, please contact us for alternate methods of payment: 833-926-3464 x1 or sales@sneedcoding.com